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Contact The IIA

Global Headquarters Mailing Address
1035 Greenwood Blvd., Suite 401
Lake Mary, FL 32746 USA

Customer Relations
Phone: +1-407-937-1111
Fax: +1-407-937-1101
The IIA supports English, Spanish, and French
E-mail: CustomerRelations@theiia.org

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Global Certifications

If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations.

Certifications

Including CPE Reporting and Exam Scheduling, please open a case via Our Candidate Certification Management System (CCMS) by following these steps below:

  1. Log into your CCMS profile
  2. Select "Help" from the top menu bar on your homepage
  3. Open a new case

     
    Email a Department
     

    Department​ Contact this department for
    Advertising and Sponsorships Advertising and sponsorship-related information and support​
    Accounting​ General accounting, payables, receivables, etc.​
    Bookstore The IIA Bookstore (powered by the Internal Audit Foundation)
    Certification​ If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations.
    Governance Questions related to IIA Committee and Board of Directors governance structure, meetings, nominations or Global / NA Board Recognition and Award programs.
    Human Resources​ All human resources-related questions​
    Research​ The Internal Audit Foundation​

      

    Complaint Processes and Forms

    For ethics complaints, processes, and forms, please visit our Code of Ethics page.