Contact The IIA

Global Headquarters Mailing Address 1035 Greenwood Blvd., Suite 401 Lake Mary, FL 32746 USA Customer Relations Phone: +1-407-937-1111 Fax: +1-407-937-1101 The IIA supports English, Spanish, and French E-mail: CustomerRelations@theiia.org

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Global Certifications

If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations.

Certifications

Including CPE Reporting and Exam Scheduling, please open a case via Our Candidate Certification Management System (CCMS) by following these steps below:

1. Log into your CCMS profile
2. Select "Help" from the top menu bar on your homepage
3. Open a new case
   

    

   Email a Department

    

   Department​	Contact this department for
   Advertising and Sponsorships​	Advertising and sponsorship-related information and support​
   Accounting​	General accounting, payables, receivables, etc.​
   Bookstore​	The IIA Bookstore (powered by the Internal Audit Foundation)
   Certification​	If you are a certification candidate and/or have a CCMS record and wish to reach The IIA’s Certification Department, please log into CCMS and log an incident. If you do not have a CCMS record, please contact Customer Relations.
   Governance​	Questions related to IIA Committee and Board of Directors governance structure, meetings, nominations or Global / NA Board Recognition and Award programs.
   Human Resources​	All human resources-related questions​
   Research​	The Internal Audit Foundation​

     

   Complaint Processes and Forms

   For ethics complaints, processes, and forms, please visit our Code of Ethics page.