IIA Global Certifications
The IIA will continue to offer the CIA exam and all specialty exams (CRMA, and QIAL) in your country. For testing center locations, please visit www.pearsonvue.com/iia.
Administration for computer-based examinations is handled through the Certification Candidate Management System (CCMS). In this system, you can:
- Register for exams.
- View official exam results.
- Monitor progress in your chosen certification program.
- Report Continued Professional Education (CPE) credit.
- Interact directly with the Certification staff for inquiries and assistance.
If you are currently enrolled in The IIA’s certification program (CRMA, QIAL), you can continue your progress toward completing your certification by accessing your CCMS record.
You will need your global membership number and password to access your record. We ask that you update your profile with the latest information before proceeding with registrations or document submission. Further instructions on CCMS can be obtained by contacting Customer Relations at CustomerRelations@theiia.org, telephone +1-407-937-1111, or fax +1-407-937-1101.
If you currently hold an IIA certification (CRMA and/or QIAL), you can access your CCMS record to review your current status, apply to new programs, update your demographic information, or log an incident if you have a question for our certification staff. Remember that you are still required to earn and report CPE before 31 December of each year. You will need your global membership number and password to access your record. We ask that you update your profile with the latest information before reviewing and reporting your CPE.
If you wish to begin the process to become certified (CRMA and/or QIAL), please review the Six Steps to Certifications. To benefit from membership discounts, you must first be an IIA member before setting up a new certification record. You will need your global membership number and password to create your CCMS record.
When accessing your CCMS record for the first time, you will be asked to enter your username and password. Your global membership number is your username. You must request a temporary password to be sent to you to establish a permanent password for your CCMS record. To request a temporary password, please contact us at +1-407-937-1111 and provide:
- Your global membership number.
- The email address you wish to have as your primary form of contact.
- Your mailing address.
- Your telephone number.
A temporary password will be sent to the email address provided. Please follow the instructions in that communication to access your CCMS record and establish a permanent password.
If you have any questions regarding the certification program’s processes and procedures, please access the Certification Candidate Handbook.
Continuing Professional Education (CPE)
If you have an IIA designation, please view the list of ways to earn CPE to keep your designation active. Please visit The IIA’s eLearning webpages to learn about eLearning opportunities. You may also wish to contact other IIA-affiliated Institutes for CPE-earning opportunities.