Read Richard Chambers' Latest Blog
Internal Auditors as Agents of Change
In his blog, IIA President and CEO Richard Chambers, CIA, QIAL, CGAP, CCSA, CRMA, shares his personal reflections and insights on the internal audit profession. Here's an excerpt from his latest post:
Many new internal auditors believe that, when a report is issued, their job is done. In reality, being an effective internal auditor ultimately hinges on one's ability to be an agent of change. Internal audit effectiveness depends not only on having the right advice, it also depends on whether management takes actions on issues that we identify. It's true that implementing internal audit recommendations is management's responsibility, not ours. But, unless we convey a compelling case and help to create a sense of urgency about making needed changes, our work often will be in vain.
Creating a sense of urgency to implement change can be surprisingly difficult. Even when recommended action plans in internal audit reports seem reasonable, too often other priorities seem to take precedence where management is concerned. The more we point out an immediate need for action, the more strongly some people seem to resist. The challenge is psychological: Changing your mind can be difficult, and some managers tend to disregard internal audit recommendations simply because they have already made a mental commitment to an alternative path. People don't always like to be told what to do, even when the advice is good — and especially when the advice comes from "outsiders," such as the internal auditors.
Read the full InternalAuditor.org blog post from IIA President and CEO Richard Chambers.