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Global Institute of Internal AuditorsBreadcrumb SeparatorNewsBreadcrumb SeparatorBlog: When Internal Auditors Dissent: The Value of Pushing Back

Read Richard Chambers' Latest Blog
When Internal Auditors Dissent: The Value of Pushing Back​​

In his blog, IIA President and CEO Richard Chambers, CIA, QIAL, CGAP, CCSA, CRMA, shares his personal reflections and insights on the internal audit profession. Here's an excerpt from his latest post:

A​s internal auditors, we know it's essential to win consensus. We work hard to create a shared understanding of risks, and to gain buy-in for our recommendations. But blindly striving for consensus is not always healthy for our organizations. When important business decisions need to be made, it is important to express our opinions, and to encourage and listen to contrarian voices, rather than to risk the impact of "groupthink."

Groupthink often results from an uncompromising desire for harmony or conformity. It's more common than you may realize, and it's especially prevalent in groups with dynamic leadership. The energy and passion that drive an organization to success can subtly shift conversations. Group members may hesitate to express disagreement or even point out alternatives. They also may agree a little too enthusiastically without considering the consequences. Management may actively suppress dissenting viewpoints, as well. The results: dysfunction and ineffective decision-making.

Read the full blog post from IIA President and CEO Richard Chambers.